Episode 1: Is your IT partner predicting network issues or just reacting to them?
In Episode 1, Systal’s SVP of Service Delivery Mike Newman asks if your IT partner is predicting network issues or just reacting to them.
Expect More from Your IT Partner
Too many businesses still accept reactive support, missed SLAs, limited visibility and minimal strategic value from their IT partners.
It’s time to #ExpectMore.
Our experts. Your challenges.
In this video series, Systal’s experts unpack eight common frustrations enterprises face from IT providers, and what better should look like.
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Episode 2: When your network fails at 3am, who’s responding?
In Episode 2, Systal Service Delivery Manager Ruwen Synovzik asks when your network fails in the middle of the night, where's your managed network partner?
Episode 3: Is your IT provider simplifying your environment... or making it harder to manage?
In Episode 3, Systal Service Director Emiel Bakker explores why reducing complexity is critical to delivering better IT outcomes.
Episode 4: Is your business trapped with underperforming IT?
In Episode 4, Systal Dev-Ops Specialist Matthew Dalby explores the truth about vendor lock-in.
Episode 5: Security Check-Ups Wont Stop Cyber Threats.
In Episode 5, Systal Service Director Dave Mack explores the importance of continuous monitoring in cyber security.
Episode 6: Your teams shouldn't be the first to discover an IT issue.
In Episode 6, Systal Account Director Lauren Bruce explores why proactive monitoring is critical to preventing downtime and reducing risk.
Episode 7 (2nd July)
Episode 7 will be published on Thursday 2nd July 2026.
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Episode 8 (9th July)
Episode 8 will be published on Thursday 9th July 2026.