Cookie Policy
Date Updated: 26 January 2024
BACKGROUND:
This website wwwsystaltech.com (“Our Site”) uses Cookies and similar technologies to distinguish you from other users. By using Cookies, we can provide you with a better experience and improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Our Site uses essential cookies to make our site work. With your consent, we may also use non-essential cookies to improve user experience and analyse website traffic. By clicking “Accept” on our website’s consent banner, you agree to our website’s cookie use as described in our Cookie Policy. You can change your cookie settings at any time using our cookie consent banner by clicking “Preferences”.
Definitions and Interpretation
In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:
“Cookie” means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;
“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);
“Personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by the Data Protection Act 1998 and EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and
“We/Us/Our” means Systal Technology Solutions, a limited company registered in Scotland under company number SC345442, whose registered address is Rowan House, 1 Robroyston Oval, Nova Business Park, Glasgow, G33 1AP, and whose main trading address is Rowan House, 1 Robroyston Oval, Nova Business Park, Glasgow, G33 1AP.
Information About Us
2.1 Our Site is owned and operated by Systal Technology Solutions, a limited company registered in Scotland under company number SC345442, whose registered address is Rowan House, 1 Robroyston Oval, Nova Business Park, Glasgow, G33 1AP and whose main trading address is Rowan House, 1 Robroyston Oval, Nova Business Park, Glasgow, G33 1AP.
2.2 Our VAT number is 935469000.
2.3 For any questions relating to Data Protection, contact us by email at enquiries@systaltech.com, by telephone at 0330 159 3800, or by post at Rowan House, 1 Robroyston Oval, Nova Business Park, Glasgow, G33 1AP.
How Does Our Site Use Cookies?
3.1 Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
3.2 By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than Us. Third-party Cookies are used on Our Site to collect information about how visitors use our site and allow us to track user activity within our website. For more details, please refer to section 4 below.
3.3 All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:
3.3.1 Strictly Necessary Cookies
A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.
3.3.2 Analytics Cookies
We need to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.
3.3.3 Functionality Cookies
Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary, but not all necessarily fall into that category.
3.3.4 Targeting Cookies
We need to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. Some information gathered by targeting Cookies may also be shared with third parties.
3.3.5 Third-Party Cookies
Third-party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third-party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).
3.3.6 Persistent Cookies
Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.
3.3.7 Session Cookies
Any of the above types of cookies may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.
3.4 Cookies on Our Site are not permanent and will expire as indicated in the table below.
3.5 For more details on the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy.
3.6 For more specific details of our Cookies, please refer to the table below.
What Cookies Does Our Site Use?
4.1 Performance and functionality cookies:
These cookies are used to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.
| Name: | _hjAbsoluteSessionInProgress |
| Purpose: | The cookie is set so Hotjar can track the beginning of the user’s journey for a total session count. It does not contain any identifiable information. |
| Provider: | systaltech.com |
| Service: | Hotjar View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 30 minutes |
| Name: | MR |
| Purpose: | Microsoft MSN cookie. Used to measure the use of the website for internal analytics. |
| Provider: | .bat.bing.com |
| Service: | Microsoft View Service Privacy Policy |
| Country: | United States |
| Type: | server_cookie |
| Expires in: | 7 days |
4.2 Analytics and customization cookies:
These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website for you.
| Name: | _hjFirstSeen |
| Purpose: | Identifies a new user’s first session. |
| Provider: | systaltech.com |
| Service: | Hotjar View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 30 minutes |
| Name: | MUID |
| Purpose: | Sets a unique user id for tracking how the user uses the site. Persistent cookie that is saved for 3 years |
| Provider: | .bing.com |
| Service: | Bing Analytics View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 1 year 24 days |
| Name: | _gat# |
| Purpose: | Enables Google Analytics regulate the rate of requesting. It is a HTTP cookie type that lasts for a session. |
| Provider: | systaltech.com |
| Service: | Google Analytics View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 1 minute |
| Name: | _ga |
| Purpose: | It records a particular ID used to produce data about website usage by the user. It is a HTTP cookie that expires after 2 years. |
| Provider: | systaltech.com |
| Service: | Google Analytics View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 1 year 11 months 29 days |
| Name: | _hjSession_# |
| Purpose: | Holds current session data. |
| Provider: | systaltech.com |
| Service: | Hotjar View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 30 minutes |
| Name: | _hjSessionUser_# |
| Purpose: | Set when a user first lands on a page. |
| Provider: | systaltech.com |
| Service: | Hotjar View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 11 months 30 days |
| Name: | _hjIncludedInPageviewSample |
| Purpose: | Set to determine if a user is included in the data sampling defined by your site’s pageview limit. |
| Provider: | wwwsystaltech.com |
| Service: | Hotjar View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 2 minutes |
| Name: | _gid |
| Purpose: | Keeps an entry of unique ID which is then used to produce statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session. |
| Provider: | systaltech.com |
| Service: | Google Analytics View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 1 day |
| Name: | _hjIncludedInSessionSample |
| Purpose: | Set to determine if a user is included in the data sampling defined by your site’s daily session limit. |
| Provider: | wwwsystaltech.com |
| Service: | Hotjar View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 2 minutes |
4.3 Advertising cookies:
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
| Name: | _uetsid |
| Purpose: | Collects data on visitor behaviour from multiple websites, to present more relevant advertisement – This also allows the website to limit the number of times that they are shown the same advertisement. |
| Provider: | systaltech.com |
| Service: | Google Tag Manager View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 1 day |
| Name: | _uetvid |
| Purpose: | Used to track visitors on multiple websites, to present relevant advertisement based on the visitor’s preferences. |
| Provider: | wwwsystaltech.com |
| Service: | Google Tag Manager View Service Privacy Policy |
| Country: | United States |
| Type: | html_local_storage |
| Expires in: | persistent |
| Name: | ga-audiences |
| Purpose: | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites |
| Provider: | wwwsystaltech.com |
| Service: | AdWords View Service Privacy Policy |
| Country: | United States |
| Type: | pixel_tracker |
| Expires in: | session |
| Name: | _uetsid |
| Purpose: | Collects data on visitor behaviour from multiple websites, to present more relevant advertisement – This also allows the website to limit the number of times that they are shown the same advertisement. |
| Provider: | wwwsystaltech.com |
| Service: | Google Tag Manager View Service Privacy Policy |
| Country: | United States |
| Type: | html_local_storage |
| Expires in: | persistent |
| Name: | _uetvid | |
| Purpose: | Used to track visitors on multiple websites, to present relevant advertisement based on the visitor’s preferences. | |
| Provider: | systaltech.com | |
| Service: | Google Tag Manager View Service Privacy Policy | |
| Country: | United States | |
| Type: | http_cookie | |
| Expires in: | 1 year 24 days | |
| Name: | _uetsid_exp | |
| Purpose: | Contains the expiry-date for the cookie with corresponding name. | |
| Provider: | wwwsystaltech.com | |
| Service: | Google Tag Manager View Service Privacy Policy | |
| Country: | United States | |
| Type: | html_local_storage | |
| Expires in: | persistent | |
| Name: | _uetvid_exp |
| Purpose: | Contains the expiry-date for the cookie with corresponding name. |
| Provider: | wwwsystaltech.com |
| Service: | Google Tag Manager View Service Privacy Policy |
| Country: | United States |
| Type: | html_local_storage |
| Expires in: | persistent |
| Name: | td |
| Purpose: | Used to deliver targeted adverts to users based on browsing activity. It is a HTTP cookie. |
| Provider: | wwwsystaltech.com |
| Service: | UnrulyX View Service Privacy Policy |
| Country: | United States |
| Type: | pixel_tracker |
| Expires in: | session |
Consent and Control
5.1 When you arrive on our site you will be shown a warning banner advising you that we will place cookies as detailed above. By clicking on ‘OK’ you are giving your consent to the placing of Cookies enabling Us to provide the best possible experience and service to you.
5.2 You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
5.3 Please refer to your local browser provider for instructions on how to control Cookies
Changes to this Cookie Policy
6.1 We may alter this Cookie Policy at any time. If We do so, details of the changes will be highlighted at the top of this page. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.
6.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.
Further Information
7.1 If you would like to know more about how We use Cookies, please contact Us at enquiries@systaltech.com, by telephone on 0330 159 3800, or by post at Rowan House, 1 Robroyston Oval, Nova Business Park, Glasgow, G33 1AP.
7.2 For more information about privacy, data protection and our terms and conditions, please visit the following:
7.2.1 Privacy Policy;
7.2.2 Terms and Conditions.