We manage all on-premise equipment across your Data Centre, Campus and Branch locations including the management of LAN switches, WLAN infrastructure, load balancers and DDI (DNS, DHCP and IPAM). 

We manage your enterprise sites including CPE (routers, SD WAN/SASE), WAN connectivity (MPLS, Internet, SD WAN) service operations management and life cycle management.

We operate, configure and maintain your security technologies including Secure Service Edge (SSE), SASE, Secure Web Gateway, Cloud Access Security Broker, Network Access Control and Network Firewalling with IDS and IPS. We offer branch office, remote and on-premise internet security, private application access and cloud service security functions.

Our single consolidated portal for integrating application architecture and enabling technologies designed to allow the customised, high-quality, and scalable delivery of our managed network services to our enterprise customers.

We combine life cycle management and end to end service integration activities supported by tool-based workflows, automation and our customer support mechanisms to provide you with a fully managed service.

We automate all of the tasks and activities related to the SDP, service management integration functions and customer experience management to achieve consistent MNS service delivery quality.

We utilise customer support functions such as customer portals, management and co-management, equipment purchase and related design and implementation to support you throughout.

We provide business continuity by managing your IP telephony systems and endpoints. Our managed services extend to supporting contact centre software for voice services, messaging systems and video conferencing for remote collaboration.

Your underlying network is key for successful voice and video provision. We ensure that your network (routers, switches, firewalls and inter-connectivity) is reliable and properly configured to support your communications strategy. 

We support and manage tools that provide effective communication, cooperation, and coordination among team members, allowing them to collaborate in real time.

Acting as a natural extension of your IT team, we provide quick access to skilled communications professionals with expertise tailored to your project requirements helping you avoid the cost of hiring full time employees.

Our Mobile Device Management (MDM) services and Bring Your Own Device (BYOD) policies help you enhance the flexibility, productivity, and security of your workforce. We help facilitate mobile working solutions by integrating with your authentication platform of choice. i.e. Active Directory and Network Access Control (NAC).

We ensure that your communication services adhere to industry regulations and legal requirements while recognising the importance of implementing end-to-end encryption and other security measures to protect sensitive communication data.

Our service managers follow standard methodologies like ITIL to improve your business continuity.

The Request for Service (RFS) process initiates the change process for us to respond and evaluate all requests. We asses, approve and implement proposed changes in a controlled manner minimising risks to service and work with your Change Advisory Board (CAB) where required. 

We maintain detailed documentation of network configurations, hardware and software inventory, and network diagrams offering regular reporting on network performance, security incidents, and compliance with service level agreements. 

We provide quick access to skilled network and security specialists with specific expertise tailored to your service requirements. We help you avoid the costs of hiring full time employees and provide skills that may not be available internally to utilise as an extension of your team. 

We ensure that the network infrastructure complies with industry regulations and organisational policies, whilst implementing measures to protect sensitive data transmitted over the network, in compliance with data protection laws. 

Our global SOC teams continuously monitor, analyse and respond to cybersecurity threats and incidents. Our round-the-clock surveillance and advanced security analytics ensure your organisation’s digital assets are protected against evolving cyber threats. Our SOC provides a pivotal role in maintaining your security posture, offering peace of mind through vigilant monitoring and rapid response capabilities as well as leveraging the latest cyber threat intelligence.

We provide an immediate, expert response to cybersecurity incidents, ensuring swift containment and mitigation of cyber-attacks or breaches. Our on-call team of specialists are equipped to handle various cyber threats, providing guidance and strategic solutions to minimise impact and restore security swiftly and are available 24/7/365. We prioritise rapid response and effective management of incidents to protect your organisation's integrity and resilience against cyber threats.

We proactively identify, prioritise, and remediate vulnerabilities in your organisation's digital infrastructure. Our approach not only focuses on detecting vulnerabilities but also on implementing strategic measures to mitigate potential cyber threats. We work to ensure your systems are resilient against cyber-attacks through continuous monitoring and timely updates.

This service encompasses comprehensive monitoring and response strategies for cybersecurity threats. It involves vigilant detection of potential security incidents and prompt, effective actions to mitigate risks. Our team can manage XDR and automation products within your organisation, ensuring you are able to handle emerging threats through proactive monitoring and adaptive response strategies.

Specialising in the management and implementation of cryptographic solutions, this service is vital for securing communications and safeguarding data. We manage all aspects of cryptography, including key management, policy development, and compliance with security standards, ensuring robust protection for your digital communications and data.