Business Challenge
A major property management company needed a robust, scalable network to support business-critical applications—voice, data, and wireless—across 37 locations throughout Europe. Their legacy infrastructure was not delivering the availability required to support growing operational demands, including the transfer of large files and real-time communication.
Systal’s Solution
The customer engaged Systal to design and implement a more resilient network. Our team provided end-to-end professional and managed network services, focusing on availability, visibility, and proactive issue resolution. Key activities included:
- Infrastructure Overhaul: Reviewed and optimised voice, data and WLAN configurations across all sites
- Proactive Monitoring: Deployed Paessler PRTG to enable real-time visibility of device and link performance
- Threshold Alerts: Monitored key bandwidth and throughput indicators to prevent serious outages
- Rapid Response Coordination: Systal teams responded to alerts in real-time with on-site coordination
Key Outcomes
- Significant Reduction in P1/P2 Incidents: Network stability greatly improved across the estate
- Improved Service Availability: Enabled consistent delivery of business-critical voice and data services
- Future-Ready Infrastructure: Designed for continued growth and performance
Business Impact
Systal’s managed network operations provided the client with a dependable infrastructure that ensures service continuity across 37 sites in Europe. With increased uptime and fewer critical incidents, the business is now positioned to deliver better services to its own customers—securely and at scale.
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