The automated self-service process will guide you through setting up a connection between the platform and your environment.

You’ll need the Global Admin and (if on-boarding Azure) the Azure Subscription and Reservation Order Owner for your business.

The platform is an analytical tool that provides optimisation recommendations on Microsoft 365 and Microsoft Azure customer environments.

For Microsoft 365, it takes up to 14 days to ingest the data; for Azure, it’s 4-5 days.

That’s up to you. Your organisation’s users can be assigned ‘personas’ to delineate the insights they have access to.

Optimisation recommendations will be available 1 week from on-boarding for Azure tenants, and 2-3 weeks from on-boarding for Microsoft 365 tenants. We recommend these time frames to ensure accuracy, data inclusion, and a more detailed view.

On-boarded customer data is stored in a database in Azure.

The Azure build incorporates Application Gateway with WAF, data encryption in transit and at rest.

Users can report bugs and issues directly from the platform.

The platform requires read-only access exclusively.

Data is encrypted in-transit using TLS1.2, and at-rest with AES. We use best-in-class database encryption, as well as implementing data segregation and role separation to enforce the principle of least privilege across our multi-tenant architecture.

Access is controlled via tight access control technical policies and strong authentication, with data masking available within the product where required. We have standard backup and data retention practices, and we proactively monitor component and system status.