Digital Workplace Operational Services
- Adoption and Change Management
The successful adoption of a digital workplace strategy requires careful planning, effective communication, and robust change management processes. We focus on the user experience and listen to your feedback to drive adoption, run pilot programs, address and manage resistance to change and measure engagement and application usage data.
- Mobile Device and Application Management
With a hybrid and distributed workforce, Mobile Device Management (MDM) and Mobile Application Management (MAM) have become essential components in a modern enterprise mobility strategy. We use these tools to ensure secure, conditional remote access to your business applications and data through device compliance and policy enforcement as well as ensuring your applications are well maintained, secured and updated.
- Digital and End User Experience Monitoring
Going beyond traditional network monitoring, we can provide solutions to help you understand and manage the overall end user experience. By monitoring Applications and APIs and how your users are interacting with these systems, we are able to proactively detect performance issues, anomalies and bottlenecks and provide faster remediation to improve user productivity.
- Digital Media and Event Broadcast Services
Our consultative, project and managed event broadcast services enable you to intricately manage the user experience of any meeting. We provide second-by-second viewer experience analysis allowing you to benefit from detailed service intel.